“The first responsibility of a leader is to define reality. The last is to say thank you. In between the two, the leader must become the servant. Ultimately, you cultivate trust by setting a clear direction, giving people what they need to see it through, and getting out of their way. It’s not about being easy on your people or expecting less from them. High-trust companies hold people accountable but without micromanaging them. They treat people like responsible adults.” HBR article on the neuroscience of trust.
We believe that great leadership is having a rock-solid dedication to your cause and your people, inspiring the change to achieving the extraordinary together. A great character who is passionately committed and leads by example walking their talk. A leader who develops leaders. We have taken great care to anchor our leadership to our culture – our tribe, our purpose, our values, our code. Building a culture of trust is what makes a meaningful difference. A culture of trust is more productive, higher energy, better collaboration, increased engagement, less stress and greater happiness – ultimately fuelling stronger performance. This is the way we lead (and the way we aspire too):